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Princess Christian Care Home

Call 01483 488 917
Stafford Lake, Knaphill, Woking, GU21 2SJ

Watch the Magic of Christmas
at Nellsar video

Request a Brochure

Book a Visit

Email us

Call Us

Find Us

Care Home in Surrey

Welcome to Princess Christian Care Home; an outstanding centre of excellence providing person-centred care for elderly people with Nursing needs or those who have been diagnosed with Dementia or related illnesses.

Located in the peaceful setting of Stafford Lake in the heart of the Surrey countryside, we are close to Woking and the villages of Bisley and Knaphill. We are very much part of the local community as well as having easy links to London.

100th Birthday Celebrations at Princess Christian Care Home

Having survived COVID-19 aged 99, Joyce’s 100th birthday was an extra special day to celebrate. She enjoyed being pampered and was escorted down a red carpet to a table of presents, cards, balloons and flowers. We fulfilled her birthday wish with a visit from a pony, which really made her day. Joyce was thrilled to receive her telegram from the Queen and celebrated in style with a delicious, double-tier chocolate birthday cake.

Outdoor activities at Princess Christian Care Home

Our Carnival Themed Party on Friday 14 August was a big hit with our residents. Despite these challenging times, we safely celebrated with familiar fairground games, stalls, prizes, food, music and dancing. Everybody entered into the spirit of things and fun and fond memories made the day very special. Contact our Activities Manager Christine Foster on 01483 488917 to learn more about daily life and leisure at the Home.

Click here for the Nellsar Care Homes group Coronavirus Update. Please contact our Care Home directly for our individual visiting and admissions policy and procedures

Warm and welcoming

A modern 92 bed Home, Princess Christian is comprised of three specialist units (Bisley, Pirbright and Knaphill), each with their own separate facilities, lounges and kitchens and all bedrooms have en-suite facilities. We also have an in-house hair salon. Our bright and spacious lounges overlook the courtyard and gardens and provide the perfect setting for relaxing, taking part in activities or simply spending time with family and friends who are welcome to visit at any time.

It’s important for our residents to feel welcome and relaxed and we always encourage residents and families to personalise their rooms by bringing belongings, photos, ornaments and anything that will help create a familiar, home-from-home environment. Our Housekeeping and Maintenance teams are also always on hand to add those all-important special touches.

Surrounded by countryside, our gardens and outdoor seating areas provide a tranquil spot for enjoying some al fresco dining, feeding the chickens or tending to the flowers and vegetables grown by the green-fingered members of our Gardening Club.

We have our very own full time Chartered Physiotherapist; Leo Mathew offers a range of specialised Physiotherapy services which can really benefit a person’s ability to live an active, healthy lifestyle. Click here to read more about Leo. We also work with local medical officers, GPs, dentists, chiropodists, speech therapists, opticians and other health professionals to cater for every care need.

Award winning care

Mario Taherian, General Manager, and Nisha Leo, Home Manager have been managing Princess Christian since 2010 and are supported by a highly trained team of Nurses, Carers and a Physiotherapist, along with Administrators, Maintenance, Domestic and Recreation and Well-Being teams.

Mario is extremely proud of the specialist care, respect and dignity given to residents and the Home currently holds a number of accolades and awards for recognition of best practice;

	Princess Christian Care Home is extremely proud to have received an overall rating of ‘Outstanding’ from their recent CQC inspection in January 2020 – something that only 4% of UK Care Homes have managed to achieve. The CQC report highlights the Home’s outstanding person-centred care, responsive and knowledgeable staff, and their exceptional end-of-life care and support for both residents and their families. See the report
	The Home has a Gold Investors in People Award, which recognises the excellent care given by our committed staff.
	Mario Taherian was recognised as ‘Manager of the Year’ and Adrian Silaghi as ‘Head Chef of the Year’ at the Surrey Care Awards.
	The team are particularly proud of achieving a Platinum Award for providing outstanding End of Life Care.

Friends of Princess Christian

Princess Christian is embedded in the local community and is supported by a wonderful group of relatives, friends, staff and volunteers known as ‘The Friends of Princess Christian’, who are actively involved in the day-to-day running of our Home. Their main aim in to bring families, residents and staff together to talk about making positive developments and discuss ideas and suggestions.

Warm and welcoming

A modern 92 bed Home, Princess Christian is comprised of three specialist units (Bisley, Pirbright and Knaphill), each with their own separate facilities, lounges and kitchens and all bedrooms have en-suite facilities. We also have an in-house hair salon. Our bright and spacious lounges overlook the courtyard and gardens and provide the perfect setting for relaxing, taking part in activities or simply spending time with family and friends who are welcome to visit at any time.

It’s important for our residents to feel welcome and relaxed and we always encourage residents and families to personalise their rooms by bringing belongings, photos, ornaments and anything that will help create a familiar, home-from-home environment. Our Housekeeping and Maintenance teams are also always on hand to add those all-important special touches.

Surrounded by countryside, our gardens and outdoor seating areas provide a tranquil spot for enjoying some al fresco dining, feeding the chickens or tending to the flowers and vegetables grown by the green-fingered members of our Gardening Club.

We have our very own full time Chartered Physiotherapist; Leo Mathew offers a range of specialised Physiotherapy services which can really benefit a person’s ability to live an active, healthy lifestyle. Click here to read more about Leo. We also work with local medical officers, GPs, dentists, chiropodists, speech therapists, opticians and other health professionals to cater for every care need.

Award winning care

Mario Taherian, General Manager, and Nisha Leo, Home Manager have been managing Princess Christian since 2010 and are supported by a highly trained team of Nurses, Carers and a Physiotherapist, along with Administrators, Maintenance, Domestic and Recreation and Well-Being teams.

Mario is extremely proud of the specialist care, respect and dignity given to residents and the Home currently holds a number of accolades and awards for recognition of best practice;

Princess Christian Care Home is extremely proud to have received an overall rating of ‘Outstanding’ from their recent CQC inspection in January 2020 – something that only 4% of UK Care Homes have managed to achieve. The CQC report highlights the Home’s outstanding person-centred care, responsive and knowledgeable staff, and their exceptional end-of-life care and support for both residents and their families. See the report

The Home has a Gold Investors in People Award, which recognises the excellent care given by our committed staff.

Mario Taherian was recognised as ‘Manager of the Year’ and Adrian Silaghi as ‘Head Chef of the Year’ at the Surrey Care Awards.

The team are particularly proud of achieving a Platinum Award for providing outstanding End of Life Care.

Friends of Princess Christian

Princess Christian is embedded in the local community and is supported by a wonderful group of relatives, friends, staff and volunteers known as ‘The Friends of Princess Christian’, who are actively involved in the day-to-day running of our Home. Their main aim in to bring families, residents and staff together to talk about making positive developments and discuss ideas and suggestions.

I cannot praise more highly the care and support my wife received during the few years she lived at Princess Christian Care Centre. The staff were excellent.

Princess Christian Resident Outdoor Area

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Care services

Day Care & Weekend Care
Respite Care & Short Breaks
Residential Care
Dementia Care
General Nursing Care
Nursing Dementia Care
Physiotherapy and rehabilitation
End of Life Care

Amenities at a glance

92 bedrooms
Three lounges and three dining rooms
Two conservatories
Extensive secure gardens
Physiotherapy treatment room
Dedicated Recreation and Well-Being Team
Nutritional Therapy
Onsite hair salon
Cinema room
Wi-Fi

Recreation and Well-Being

When residents are admitted to Princess Christian, either for respite or long-term, it’s important that they are able to keep enjoying their interests, hobbies and social life. Our Recreation and Well-Being Team take time to get to know all about the people we care for and create a first-rate programme of activities and outings throughout the week.

Each day we offer a wide range of activities, including arts and crafts, games and clubs and we welcome a range of singers, musicians, Pet Therapy groups and professional entertainers. For those who wish to join in, we also hold church services twice a month with our own choir.

Our minibus is always on hand for trips to the theatre, garden centres, walks along the river or coffee and cake at the local tea-room. Guilford Cathedral is near-by for taking in classical music performances, and in good weather we travel further afield for days at the seaside.

We love to celebrate special occasions and make sure our residents are the centre of attention – birthdays, anniversaries, Christmas, Easter, Summer Fetes and everything in between! With themed events throughout the year, we love to open our doors to family and friends and share these special times.

We also take part in regular competitions and activities with our sister Homes. We like to think of it as ‘healthy competition’ but always aim to win! From ‘Sports Day’ to ‘Nellsar In Bloom’ there is always something fun and exciting to join in with.

Dedicated to great food

We are passionate about food and nutrition and giving our residents a first-class dining experience with beautifully presented, delicious meals that cater for each person’s preferences and needs.

Adrian Silaghi (Head of Catering Services for Nellsar) and the Chefs at Princess Christian understand that nutrition and hydration are key to keeping people well, both physically and mentally. As well as all daily main meals and snacks, our kitchenette area and Hydration Station are open 24-hours a day, offering a choice of hot and cold drinks, snacks and tempting freshly baked cakes.

Family and friends are always welcome to share a meal and glass of wine with their loved one and try our menu for themselves.

Leading the way in nutrition and dining

Nellsar is one of the first Care Home Groups to employ a Nutritional Therapist and we’re lucky to have Leni Wood on board to work with all our Chefs and Catering teams. Adrian and Leni’s roles complement each other to focus on the individual needs of our residents.

As a member of the National Association for Care Catering, Adrian is leading the way researching the very latest developments in food technology. Both he and Leni work closely with external professionals including speech and language therapists, environmental health officers and food technology suppliers.

Delicious puréed meals

For residents with dysphagia, food needs to be soft and easy to swallow. And just as importantly, meals need to look appetising and appealing. Adrian’s creativity and unique piping techniques means that our puréed meals look just the same as non-puréed versions.

Using innovative technology, Adrian and his team now offer a completely puréed menu, starting with puréed cooked full English breakfast, continuing with a choice
of main meals of the day (lunch, supper and desserts), puréed biscuits and cakes, and ending with puréed fresh fruits for a balanced diet. The presentation of these meals is so important for our residents to help stimulate their appetite and enhance their dining experience.

We’re confident that you will be amazed at what can be done with puréed meals, so we’ve created an Instagram page for you to visit @welovepuree

Leading the way in nutrition and dining

Nellsar is one of the first Care Home Groups to employ a Nutritional Therapist and we’re lucky to have Leni Wood on board to work with all our Chefs and Catering teams. Adrian and Leni’s roles complement each other to focus on the individual needs of our residents.

As a member of the National Association for Care Catering, Adrian is leading the way researching the very latest developments in food technology. Both he and Leni work closely with external professionals including speech and language therapists, environmental health officers and food technology suppliers.

Delicious puréed meals

For residents with dysphagia, food needs to be soft and easy to swallow. And just as importantly, meals need to look appetising and appealing. Adrian’s creativity and unique piping techniques means that our puréed meals look just the same as non-puréed versions.

Using innovative technology, Adrian and his team now offer a completely puréed menu, starting with puréed cooked full English breakfast, continuing with a choice
of main meals of the day (lunch, supper and desserts), puréed biscuits and cakes, and ending with puréed fresh fruits for a balanced diet. The presentation of these meals is so important for our residents to help stimulate their appetite and enhance their dining experience.

We’re confident that you will be amazed at what can be done with puréed meals, so we’ve created an Instagram page for you to visit

@welovepuree

Smarter Care

At Princess Christian we embrace leading technology and resources to keep us at the forefront of delivering the very best person-centred care. One of these initiatives is called ‘Nourish’; a digital system with hand-held devices which our Nurses and Carers use for creating accurate care plans and notes, which are live and updated in real time.

Dementia Care technology

We are also delighted to offer a touchscreen programme called ‘interactiveMe’ to all residents at Princess Christian. A recognised Dementia Care tool created by an Occupational Therapist, interactiveMe is an online memory box packed full of photos, music and videos all about your loved one. A wonderful aid for engagement, it creates an amazing talking point, sparks conversation and allows Carers to get to know our residents really well. It also helps families communicate with their loved ones.

Smarter Care

At Princess Christian we embrace leading technology and resources to keep us at the forefront of delivering the very best person-centred care. One of these initiatives is called ‘Nourish’; a digital system with hand-held devices which our Nurses and Carers use for creating accurate care plans and notes, which are live and updated in real time.

Dementia Care technology

We are also delighted to offer a touchscreen programme called ‘interactiveMe’ to all residents at Princess Christian. A recognised Dementia Care tool created by an Occupational Therapist, interactiveMe is an online memory box packed full of photos, music and videos all about your loved one. A wonderful aid for engagement, it creates an amazing talking point, sparks conversation and allows Carers to get to know our residents really well. It also helps families communicate with their loved ones.

Resident of the Day

Our ‘Resident of the Day’ initiative helps each member of the team understand our residents’ likes, dislikes and the things that really make a difference to them. All staff whether Carers, Nurses, Housekeepers or Maintenance find out what’s important to each individual and give them the opportunity to select their favourite meal for Chef to prepare, choose an activity they’d like to do or add any special touches to their room. Family members are invited to be part of these reviews and we always give feedback when their loved one has been Resident of the Day.

If you’d like to find out more about our services or discuss how we can help look after your loved one, please feel free to visit us anytime or call us on 01483 488 917.

An insight into Princess Christian and Nellsar Care Homes

interactiveMe

Bespoke memory boxes are a valuable person centred care tool for our elderly residents or those with Dementia.

View our interactiveMe video

Nutritional Therapy

We are one of the first Care providers to employ a dedicated Nutritional Therapist and introduce Nutrition Champions across our Homes.

More on our commitment to Nutritional Therapy

Recreation and Leisure

Our Recreation and Well-Being Champions run a daily calendar of activities and entertainments. We encourage residents to pursue their hobbies and try new things.

Gold standard of care

A centre of Care Excellence, Princess Christian Care Home is Platinum Accredited by the Gold Standards Framework (GSF) – the hallmark of superior person-centred end of life care.

Investors in people Gold

Princess Christian Care Home was awarded Investors in People Gold award in July 2016 and celebrated with an official visit from the local Mayor of Surrey Heath Borough Council.

ISO 9001 certification

ISO 9001 is an internationally recognised standard for quality management systems that sets out the requirements to help businesses be more efficient.

Careers Hub

Nellsar is a great choice to begin or continue a career in care. We strive to offer the best training and support, while rewarding individual achievements.

View vacancies and apply for jobs

Nellsar Newsletter

Produced three times a year, the Nellsar News is our insightful group newsletter full of corporate news, special features and news from our 13 Homes.

View the latest edition of Nellsar News

The local area

Woking in Surrey is a busy town with lots to offer both in the town centre and surrounding areas; from garden centres and shopping centres to local theatres and parks.

What’s on, in and around Woking

A message from the Manager

Hi, I’m Mario Taherian and I’m the General Manager of Princess Christian Care Home in Surrey. Working as a Home Manager for several years I can understand that it can be very difficult choosing the right Care Home for your loved one. If you are looking for a Care Home place in our area, I would recommend you visit us at Princess Christian Care Home before making a decision. You will get to know the quality of our team, our services and see the range of daily activities we provide for our residents, which are tailored to their interests and hobbies. Our goal is to provide a ‘happy home’ for all of our residents, which means making sure everyone feels as independent as possible in a warm, homely environment. At Princess Christian, we recognise each person as an individual with their own unique set of experiences and values.

Our Testimonials

My dad was an independent and strong-willed man all his life. He found Alzheimers difficult to deal with and the impacts hard to accept. All staff at Princess Christain Care Centre treated him with dignity and love and made the last few months of his life peaceful and content, making him feel safe. Thank you for all your care and attention you gave my dad.

TW, daughter of resident, Princess Christian Care Home
The care at the Princess Christian Care Centre is exceptional and extends to the family of residents. I could not fault any aspects of care. Any problems are promptly dealt with. End of life care is treated by specialist staff and includes looking after family members.

MA, sister-in-law of resident, Princess Christian Care Home
I cannot praise more highly the care and support my wife received during the few years she was in Princess Christian Care Centre. The staff were excellent and performed above and beyond the call of duty.

LL, husband of resident, Princess Christian Care Home
My mother came to Princess Christian in the summer of 2016 straight from hospital. The manager visited her there and to our great relief, agreed she could come and live there. The care she received was second to none. Her passing was handled with dignity, compassion and excellent care. We could not have asked for better and thank all the staff who cared for much.

CT, daughter of resident, Princess Christian Care Home
Princess Christian Care Centre is an amazing care home. My mother attended part-time for a year and then full time for six months. The time all the staff took to check that my mum’s needs were met and she was happy was always outstanding. My mum saw the staff as her friends which made her time there so homely.

SH, daughter of resident, Princess Christian Care Home